Empathetic Listening is an Essential Aspect of "Communicating with FINESSE"
Empathetic listening is a big part of the first E in FINESSE. Putting yourself in someone else's shoes in never easy. Communicating with...
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JD Solomon
Feb 1, 20233 min read
Does Inclusion & Accessibility Matter When Communicating Per- and Polyfluoroalkyl Substances (PFAS)?
Per- and Polyfluoroalkyl Substances (PFAS) is probably the hottest topic in the environmental sector these days. As an expert in...
Lester Ray Moore
Jan 28, 20231 min read
Why Uncertainty Complicates Effective Communication
Not having certain knowledge (uncertainty) makes effective communication difficult. People naturally base their expectations of the...
JD Solomon
Jan 24, 20234 min read
Why Water Utility Regionalization Requires Effective Communication
Water utility regionalization can take various forms, all of which contain elevated levels of complexity and uncertainty. Getting through...
CWF
Jan 20, 20231 min read
FINESSE: Remember That Most Communication Is Planned
Rod Steward sang it correctly when he sang that the "other woman" was not spontaneous - "her ad-lib lines were well rehearsed." Sometimes...
CWF
Jan 13, 20231 min read
Trust Is Essential For Effective Communication
Trust is defined as the firm belief in the reliability, truth, ability, or strength of someone or something (Merriam-Webster Dictionary)....
CWF
Jan 7, 20231 min read
We Have Two Ears and One Mouth - Listen More, Talk Less
Empathetic listening is one of the seven keys to effective communication. You gain vital information about the receiver of your message,...
JD Solomon
Jan 4, 20233 min read
How Communicating with FINESSE Empowers Effective Communication
On January 4, 2023, I got to provide the kick-off guest lecture for a graduate class at Auburn University. The course is part of a...
CWF
Jan 2, 20231 min read
Listening Is The One Skill Too Easy To Neglect
According to legendary sailor Peter Isler, listening is the one skill that many of us find it all too easy to neglect. We agree....
CWF
Dec 22, 20221 min read
Seven Ways to Deliver Better Presentations to Senior Management
Frustrated by not getting the respect you deserve? Is something holding your career back? It is probably not how smart you are or the...
CWF
Dec 17, 20221 min read
Effective Communication Means Letting Others Find the Solution
Big decisions involve complexity and uncertainty. Sanya Mathura believes that being a great trusted advisor means letting others find the...
CWF
Dec 11, 20221 min read
Force-Feeding The Facts Does Not Motivate the Heart
Public relations guru and county commissioner Frank Williams shares his thoughts on how to relate technical information to people....
CWF
Dec 4, 20221 min read
Three Communication Workshop Formats for Successful STEM Professionals
STEM (Science Technology Engineering Math) professionals usually are not natural communicators. However, STEM professionals work in a...
CWF
Dec 2, 20221 min read
Address Color Blindness to Improve Communication and Relationships
Rebecca Bowyer tells one of her passionate stories from the workplace. "Unbeknownst to them, he could not see the red lettering on the...
CWF
Nov 25, 20221 min read
Lessons Learned for Making Limited Time with Executives More Effective
Most of us get limited time with our organization's executives. We must make that time effective if our key messages are to be heard. Not...
JD Solomon
Nov 22, 20222 min read
What Is This Communicating with FINESSE Stuff That JD Solomon Talks About?
Communicating with FINESSE FINESSE is my mnemonic for remembering the basics of effective communication. A mnemonic is a literary...
JD Solomon
Nov 21, 20226 min read
How to Improve Your Communication of Probability to Senior Management
The Chance of Rain Most people do not understand what the chance of rain means. Some believe it means it will rain "30% of the day,"...
CWF
Nov 20, 20221 min read
Do You Have a Mentor for Presentations & Technical Communication?
If you are a technical professional, who is your presentation mentor? Are you relying solely on the quality of your analysis or are you...
CWF
Nov 11, 20221 min read
Decision Makers Have No Time for a Lengthy Explanation
David Baize summed it up well. Plus, he gives us some good tips on being more concise in his guest post a few months ago. David knows...
CWF
Nov 8, 20221 min read
JD Solomon to Deliver Engineers' Keynote with FINESSE
Professional Engineers of North Carolina will hold its Annual December Seminars from Monday, December 5 to Wednesday, December 7, 2022. ...
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