How to Get Your Boss's Boss to Understand

Most people now flip through reports searching for useful information, stopping to read only if something seems interesting. Blame it on...

The way we communicate information has undergone a significant transformation. Traditional writing has given way to a more concise and...

A table is a systematic arrangement of data. Graphs are simply a concise method for depicting large amounts of data. The central issue in...

The dominance of group effects varies depending on the specific context and circumstances. However, negative group effects, like...

Several group effects can arise when teams work through business issues. Synergist organizations work to mitigate poor group dynamics...

Fortune gets it right! In its annual publication of Fortune 500 companies, Fortune correctly used two-dimensional shapes (circles) to...

Groups go through different stages as they develop, and it's important to understand where a team stands in its maturity spectrum to...

In April, Communicating with FINESSE focused on the complexities and uncertainties associated with communicating cover crops. The topics...

You have completed the final draft of your business presentation. Now it is time to practice, and practicing means pulling up the...

Communicating with FINESSE had the opportunity to poll 63 young professionals in two separate forums. Our conclusion is that presentation...

The organization of any presentation is important but is often overlooked by technical professionals. Technically trained professionals...

Having empathy is difficult, yet it is essential for better presentations and effective communication. Empathy is both a learned skill...

Becoming an effective presenter requires empathetic listening that allows you to connect with others, understand their emotions and...

One great aspect related to leading Communicating with FINESSE workshops at conferences is that we have a living laboratory to study...

You may be an expert but senior management does need you to make a decision. Gain empahty by askeing and understanding why you are...

Communication noise can be efficiently reduced by aligning the data we share with the meeting type. The five meeting types, or...

Communication is the exchange of information or ideas from one person to another. It has three elements: a communicator (or sender), a...

FINESSE is a linear communication approach that places the burden of an effective message on the sender, not the receiver. Most...

Using physical and operational boundaries is a common way to frame problems. Using the same approach for establishing problem boundaries...

Using an influence diagram is one way to frame a problem. Framing the problem is also the first step in strategic communication using the...