How to Get Your Boss's Boss to Understand

FINESSE is a model that helps you get the boss, and boss's boss, to understand.

Do not walk around with your head looking down at your phone or up at any sites. Be aware of bad actors ...

Ask some of the best people you know. Give them the freedom of topic and format. Provide a few guardrails. See what bubbles up. The end...

Working in a country that does not speak your native language can be challenging, especially when trying to communicate technical...

How much should you pay attention to readability scores generated from tools like the Flesch-Kincaid Readability Formula? As a technical...

Headings are vital in improving accessibility for vision-impaired individuals by providing structure, navigation, and context. Headings...

One of the questions I get when people learn that I’ve written a book on leadership is “How can I get senior leaders to do their job?”...

"Words are, of course, the most powerful drug used by mankind" is attributed to Rudyard Kipling, although there is some debate over who...

Facilitating with FINESSE: A Guide to Successful Business Solutions is a practitioner's guide for ten common applications that...

FINESSE is a cause-and-effect approach for effective communication when there are lots of complexity and uncertainty. FINESSE stands for...

Young professionals bring the knowledge and insights needed for any organization to succeed. By 2025, half of the global workforce will...

Brian Tracy believes that communication is critical for achieving business success. Even more, he believes that effective communication...

How we provide business communication to senior management is different from how we communicate with our peers. Our language reflects the...

Color blindness should be addressed in your communication and facilitation approach, whether you believe it to be a deficiency, an...

After a guest lecture at a major US university, I recently had a follow-up conversation with a graduate student. The discussion centered...

On January 4, 2023, I got to provide the kick-off guest lecture for a graduate class at Auburn University. The course is part of a...

Many frequently cited quotes are attributed to Albert Einstien, including, "Make everything as simple as possible, but not simpler."...

We are all called upon weekly (or daily) to explain or defend our work. As technical professionals, video conferences, interfacing with...

Current project managers and decision makers have not grown up in an era of rising construction escalation and economic inflation. The...