Seven Simple Questions That Empower Communicating with FINESSE
Avoid initial statements and ask questions instead. Keep your questions simple because there is power in a well-placed question. And...
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CWF
Oct 1, 20221 min read
Simple And To The Point Is Always Best
If anyone knows something about technical communications, it is Guy Kawasaki. Kawasaki did two tours of duty at Apple, the first to help...
JD Solomon
Sep 30, 20222 min read
Replace “You” with “We” in Your Presentations
Listen closely the next time a technical specialist or a self-proclaimed expert delivers a presentation. The chances are good that they...
JD Solomon
Sep 28, 20223 min read
Improve Your Communication of Rare Events After They Happen
Low-likelihood, high-consequence (“rare”) events present special challenges for effective communication. Pre-event plans are often well...
JD Solomon
Sep 27, 20222 min read
Improve Your Communication of Rare Events Before They Happen
Low-likelihood, high-consequence (“rare”) events present special challenges for effective communication. Pre-event plans are often well...
JD Solomon
Sep 26, 20222 min read
Three Indicators of a Rare Event to Help Your Communication Strategy
The high-consequence, low-likelihood nature of rare events makes them unexpectedly and disproportionately impactful. Rare events can...
CWF
Sep 24, 20221 min read
Start with Communicating with FINESSE
Where to start a new journey is the most important question. The Communicating with FINESSE fishbone diagram provides a proven starting...
JD Solomon
Sep 23, 20221 min read
Ask a Question (avoid making a statement)
There is nothing more powerful than a good question. It provokes deeper thought by the receiver. It demonstrates your empathy for what...
JD Solomon
Sep 18, 20222 min read
Five Reasons Being An Effective Communicator Helps Your Technical Career
We are all called upon weekly (or daily) to explain or defend our work. As technical professionals, video conferences, interfacing with...
JD Solomon
Sep 12, 20224 min read
Risk Matrices Fail Because You Fail to Communicate Effectively
The consequence/likelihood matrix (also referred to as a risk matrix or heat map) is a way to display risks according to their...
JD Solomon
Sep 10, 20221 min read
The Top 5 Sites For Evaluating (and Communicating) Hurricane Risks
Understanding your risks relative to an uncertain future usually involves some type of model. When it comes to uncertainty, forecasts,...
John Parker
Sep 7, 20222 min read
Your Career Will Rise or Fall on These 3 Tips for Communicating with Senior Executives
Having a conversation or presenting to senior-level executives and acquiring their time to do so can be very difficult. I would like to...
JD Solomon
Sep 6, 20224 min read
Communicating Inflation and Escalation Will Make or Break Your Career
Current project managers and decision makers have not grown up in an era of rising construction escalation and economic inflation. The...
JD Solomon
Sep 2, 20223 min read
Communicate Your Results at the Beginning of Your Business Presentation
Start with the conclusion. No build-up. No grand reveal. No details. Simply and concisely state the conclusion. This is the message that...
JD Solomon
Aug 30, 20221 min read
Guest Articles on Communicating with FINESSE in August
Check out the great insights on communicating technical information to decision makers from the Communicating with FINESSE community. ...
JD Solomon
Aug 4, 20221 min read
Five FAQs on the Second Edition of Communicating to Decision Makers
Five Frequently Asked Questions (FAQs) on the Second Edition of Communicating to Decision Makers. 1. What is the history of this book?...
JD Solomon
Jul 17, 20224 min read
Situational Awareness Is A Key To Improving Communication
We communicate in many forums. Unfortunately, most of us learn one formal communication style and apply it to every situation. Being...
JD Solomon
Jul 12, 20224 min read
Use These Colors To Convince A Decision Maker
The boss’s boss does not have a lot of time to make decisions. The boss’s boss also does not have a lot of background knowledge in the...
JD Solomon
Mar 21, 20223 min read
The Big Stuff, and the Small Stuff, of Communicating Complexity and Uncertainty
The Average Does Not Matter Biologist Stephen Jay Gould was told he was dying of a rare form of cancer. His time on this earth was...
JD Solomon
Mar 7, 20223 min read
Trusted Advisors Need Alignment with Decision Maker on Perception of Complexity, Uncertainty
Keeping decision making on the appropriate level is critical to all – the decision maker, the parties impacted by the decision, and the...
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