How to Get Your Boss's Boss to Understand

Embrace the practice of intentional inquiry to empower both yourself and those around you.

The approach of trusted advisors to asking questions is fundamentally different from that of short-term persuaders or manipulators.

The Trump assassination attempt provides several good examples related to the FINESSE fishbone diagram and the I in FINESSE.

Communicating technical information in business environments is a long game.

FINESSE Creates Effective Communication to Senior Management. FINESSE is peer-reviewed and battle-tested. Most importantly, it works.

Communicating water policy takes on many shapes and forms depending on the lens used to digest the information and then in communicating...

The first S in FINESSE stands for Structure. These three tips and a three-minute video will help you improve the structure of your...

The systems thinking required to conduct a reliability assessment is not easily put into words. However, great communicators have found...

Ethics are the way we make decisions. That’s why it is important to recognize the ethical standards of professionals do matter. As...

This 3-part series on improving data visualization was inspired first by Microsoft Excel and second by Edward Tufte. Tufte is the guru of...

Here are a few tips to help improve your seasonal communication. Be inclusive. Consider saying Happy Holidays to include how we celebrate...

A risk horizon chart is produced using an underlying Monte Carlo simulation engine. This methodology generates thousands of possible...

Sparklines are a powerful visualization tool to convey trends and patterns quickly. Sparklines can be seamlessly integrated into text and...

The data-to-ink ratio is a helpful way to create powerful graphics. Simultaneously, your graphics also become more accessible. And if you...

Decision makers will give you about 10 minutes of attention. You do not have the time to explain complex visuals. Keep it concise with...

The way we communicate information has undergone a significant transformation. Traditional writing has given way to a more concise and...

I have had people throughout my career ask me to define Leadership as it is often confused with managing. Once I give my opinion, the...

Groups go through different stages as they develop, and it's important to understand where a team stands in its maturity spectrum to...

One great aspect related to leading Communicating with FINESSE workshops at conferences is that we have a living laboratory to study...

Using an influence diagram is one way to frame a problem. Framing the problem is also the first step in strategic communication using the...