How to Get Your Boss's Boss to Understand

Communicating with FINESSE had the opportunity to poll 63 young professionals in two separate forums. Our conclusion is that presentation...

The organization of any presentation is important but is often overlooked by technical professionals. Technically trained professionals...

Brian Tracy believes that communication is critical for achieving business success. Even more, he believes that effective communication...

How we provide business communication to senior management is different from how we communicate with our peers. Our language reflects the...

Roy Bennet emphasizes the importance of communication in personal and professional development and the need to work on communication...

Having empathy is difficult, yet it is essential for better presentations and effective communication. Empathy is both a learned skill...

Facilitating large groups can be intimidating. As always, successful facilitation starts with doing the basics well. Special attention in...

Becoming an effective presenter requires empathetic listening that allows you to connect with others, understand their emotions and...

Martin Schwirn's quote emphasizes that the ability to communicate results is an essential aspect of any information-gathering effort....

One great aspect related to leading Communicating with FINESSE workshops at conferences is that we have a living laboratory to study...

Baseball coaches and facilitators often share the common problem of developing an agenda. And if one meaning of facilitation is to make...

You may be an expert but senior management does need you to make a decision. Gain empahty by askeing and understanding why you are...

Communication noise can be efficiently reduced by aligning the data we share with the meeting type. The five meeting types, or...

Color blindness should be addressed in your communication and facilitation approach, whether you believe it to be a deficiency, an...

Communication is the exchange of information or ideas from one person to another. It has three elements: a communicator (or sender), a...

FINESSE is a powerful cause-and-effect approach that describes how effective communication works in the real world. FINESSE is a linear...

FINESSE is a linear communication approach that places the burden of an effective message on the sender, not the receiver. Most...

President Franklin Roosevelt understood a lot about being empathetic to others. The burden of effective communication is on the sender,...

Technical professionals usually become focused on hard skills and have little time to focus on soft skills like communication. The result...

Water utility regionalization can take various forms, all of which contain elevated levels of complexity and uncertainty. Getting through...